Claims

YOUR claims

Download the complaints management form here, fill it in and send it to us for support via the address reclamationcbisa@coris-bank.comYour complaints are also admissible through the channels below:
  • Email to reclamationcbisa@coris-bank.com
  • Physical mail to 12 Av. Dr Kwamé N'Krumah - 01 BP 6585 Ouagadougou 01 - Burkina Faso and throughout the branch network.
  • You can also fill in the fields of the form below to send us your complaints directly.

The processing time is a maximum of 30 days.


Enter the first 6 and last 4 digits of your card